Terms of Service

These Terms of Service govern access to and use of the GreenPilot AI website and platform. Access to or use of the Service constitutes acceptance of these Terms in full. Persons who do not accept these Terms must not use the Service.

1. Definitions

2. Nature of Service

The Company provides a cloud infrastructure optimisation platform intended for business use by commercial organisations. The Service enables Users to analyse cloud expenditure, reduce operational costs, lower carbon emissions, and support regulatory compliance obligations. The Service is directed exclusively at business users; it is not intended for personal or consumer use.

The Service currently comprises the following components:

• Corporate website and product information at greenpilotai.com
• AWS optimization assessment request and commercial enquiry functionality
• Cloud optimisation pilot programme for selected European SMEs using AWS (currently in controlled development; access limited to authorised pilot participants)
• Azure and Google Cloud Platform support: roadmap items, not currently active

The pilot programme begins with a free read-only AWS assessment. Paid optimization support begins after a separate scope agreement is executed between the parties. No production changes to a customer's cloud environment are made without explicit customer approval. Any estimated savings, emissions reductions, or compliance outcomes communicated by the Company are indicative only and do not constitute a guarantee of results.

3. Eligibility

Use of the Service is conditional upon the User meeting the following requirements:

• The User is at least 18 years of age
• The User is acting in a commercial or professional capacity on behalf of a lawfully constituted organisation
• The User holds the authority to enter into binding agreements on behalf of that organisation
• Use of the Service does not contravene any applicable law or regulation binding upon the User

4. User Obligations

Users shall:

• Provide accurate and complete information in all submissions and communications with the Company
• Use the Service solely for lawful commercial purposes
• Refrain from misrepresenting their identity, organisation, or authority
• Notify the Company without delay at info@greenpilotai.com upon becoming aware of any unauthorised use of or access to the Service
• Comply with all applicable laws, regulations, and regulatory guidance in their jurisdiction

5. Prohibited Use

Users shall not use the Service to:

• Engage in fraudulent, deceptive, or unlawful conduct
• Transmit unsolicited commercial communications
• Seek unauthorised access to any system, network, or data associated with the Service
• Introduce malicious code, software vulnerabilities, or disruptive data
• Conduct security testing or penetration assessments without the Company's prior written authorisation
• Extract data from the Service by automated or non-automated means without authorisation
• Infringe the intellectual property rights of the Company or any third party
• Take any action that impairs the integrity, availability, or performance of the Service

6. Intellectual Property

All intellectual property rights in and to the Service — including the Company's name, logo, platform architecture, algorithms, software, documentation, and proprietary methodology — vest exclusively in the Company and are protected under applicable law in the European Union and internationally.

Nothing in this Agreement transfers or licenses any intellectual property rights to the User. The User shall not reproduce, adapt, distribute, reverse-engineer, or commercially exploit any part of the Service without the Company's prior written consent.

7. Cloud Account Access

Where the User grants the Company access to a Cloud Account as part of the Service:

• Such access shall be granted on a read-only basis unless the parties agree otherwise in writing
• The User retains full ownership and administrative control of the Cloud Account at all times
• The Company shall process Cloud Account data exclusively for the purpose of delivering the Service
• The User is solely responsible for configuring appropriate access permissions prior to granting access
• The User may withdraw access at any time by revoking the relevant credentials or API keys

Processing of Cloud Account data is subject to a separate Data Processing Agreement (DPA) to be executed prior to onboarding.

8. Disclaimer of Warranties

9. Limitation of Liability

The Company shall not be liable, whether in contract, tort, statute, or otherwise, for any indirect, incidental, consequential, or punitive loss arising from or in connection with the Service, including but not limited to loss of revenue, loss of data, loss of business opportunity, or costs of substitute services.

The Company's total aggregate liability to the User in respect of any claim under or in connection with this Agreement shall not exceed the greater of: (i) the total fees paid by the User to the Company in the three calendar months preceding the relevant claim; or (ii) one hundred euros (€100).

Nothing in this Agreement excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

10. Indemnification

The User shall indemnify and hold harmless the Company, its directors, employees, and agents against all losses, claims, damages, costs, and expenses (including reasonable legal costs) arising from: (i) the User's use of the Service in breach of this Agreement; (ii) the User's violation of applicable law; or (iii) any third-party claim arising from data, content, or instructions provided by the User.

11. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of Portugal and, where applicable, the laws of the European Union. The parties submit to the non-exclusive jurisdiction of the competent courts of Lisbon, Portugal.

GreenPilot AI is a founder-led product in active development. Until a formal legal entity is established, the Company operates under the responsibility of its founder. This clause will be updated to reflect the governing law of the jurisdiction in which the Company is formally registered.

12. Dispute Resolution

The parties shall endeavour to resolve any dispute arising under or in connection with this Agreement through good-faith negotiation. A party wishing to raise a dispute shall serve written notice on the other party setting out the nature of the dispute and the remedy sought. If the dispute remains unresolved thirty (30) days after such notice, either party may refer the matter to the courts specified in clause 11.

13. Privacy

The collection and processing of personal data in connection with the Service is governed by the Company's Privacy Policy, which forms part of this Agreement.

14. Amendments

The Company reserves the right to amend this Agreement at any time. The revised Agreement will be published at greenpilotai.com/terms.html with an updated effective date. Continued use of the Service following publication of an amendment constitutes acceptance of the revised terms. Users who do not accept an amendment must cease use of the Service.

15. Severability

If any provision of this Agreement is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to render it enforceable.

16. Entire Agreement

This Agreement, together with the Privacy Policy and any executed Data Processing Agreement or pilot programme agreement, constitutes the entire agreement between the parties with respect to the Service and supersedes all prior representations, negotiations, and agreements relating to its subject matter.

17. Contact

Correspondence regarding this Agreement should be directed to:

• GreenPilot AI
• Email: info@greenpilotai.com
• Website: https://greenpilotai.com